Measuring market development

How do funders of financial inclusion programmes know if, and how, development programmes are making a difference? 

Despite significant funding for financial inclusion efforts worldwide, approximately two billion adults remain excluded from the formal financial system.

There is a growing consensus around the importance of the market systems approach to advancing financial inclusion. However there is no comprehensive guidance on measurement strategies for these programmes. And there is no consensus on key indicators of success.

The accountability of funders to taxpayers, and agencies to funders, is essential. But measurement also has other important functions beyond accountability.  

This handbook guides funders and their implementing partners on how to effectively measure results of financial inclusion programmes that apply a systemic approach. 

It is intended primarily for measurement specialists who:

• design and manage measurement systems for financial inclusion programmes
• oversee a portfolio of programmes
• advise programmes on how to measure results

The handbook includes a self-assessment tool. It is a practical instrument for benchmarking and identifying areas for improvement.