Published by
ILO Systems Change Initiative

RisiAlbania is an MSD programme that aims to increase employment opportunities for young Albanian women and men, aged 15 to 29, through private sector growth, demand-oriented training, and job intermediation in three sectors: agriculture, tourism and information and communication technology (ICT).

It adapted the ILO approach to value chain job quality measurement into a job quality diagnostic aimed at comparing job quality within and between those three sectors.

This brief shows how MSD programmes can understand employment outcomes in terms of a broad array of working conditions, to then identify opportunities to improve job quality within target sectors and groups, and ultimately shape future interventions.

There is growing recognition that not just the number but also the ‘quality' of these jobs matters for inclusive and sustainable growth. However, measuring ‘job quality’ is multidimensional and can cause both conceptual and practical challenges for MSD programmes.

For RisiAlbania, the job quality diagnostic both reinforced existing knowledge, as well as uncovered new insights. Some findings were expected from low-wage practices to migration trends and skills mismatches. Others were more surprising – such as the safety and health of ICT sector workers, and the way in which workers in the tourism sector prioritised social relationships and the societal value of their occupations.