Total systems failure: three lessons on how to avoid a 'blue screen of death' in your market systems development project

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This brief thinkpiece, through the analogy of various computer failures, identifies three problematic areas in MSD programme design and start-up phases, along with some potential remedies, that can help ILO colleagues, other UN agencies and programme implementers start and launch new MSD programmes more smoothly.

It looks at:

  • bringing in good quality hardware: staffing your team
  • never booting-up in safe mode: moving from analysis to action
  • keeping to one principal operating system: pairing MSD with traditional methods