Published by
ACDI/VOCA, Engineers without Borders

Good market facilitation requires that staff take on new roles. This guide aims to help market facilitators successfully understand and adopt these roles. It is a structured assessment tool that aims to highlight strengths and identify potential areas for improvement.

There are two specific objectives of this guide:

  1. Describe the roles that market facilitators must play in the course of their work and the corresponding attitudes and capacities they should demonstrate.
  2. Detail the progression of competence in the roles of a market facilitator to help staff assess their performance and plan professional growth.

The five critical roles outlined in this guide are those of communicator, relationship builder, systems analyst, coach and innovator.

Useful for:

Managers and field staff of market facilitation projects.